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eClickbd’s Return Policy

Our target is to serve customers with the Best Quality product at the lowest price in the market yet if you think to return goods, we also offer an easy return policy within 7 days after receiving the product, If your product is damaged, defective, incorrect or incomplete at the time of delivery, please file a Return Request and contact our support team on our page with order details.

Valid reasons to return an item

  • Delivered Product is damaged (physically destroyed or broken) / defective (e.g. unable to switch on)
  • The delivered product is incomplete (i.e. has missing items and/or accessories).
  • The delivered product is not as advertised (i.e. does not match product description or picture).
  • The delivered product does not fit.
  • The delivered product is incorrect (i.e. wrong product/size/color, fake/counterfeit item, or expired.)

Conditions for Returns

The product must be unused, unworn, unwashed, and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn.

The product must include the original tags, user manual, warranty cards, freebies, and accessories.

The product must be returned in the original and undamaged manufacturer packaging/box. If the product was delivered in the second layer of Daraz packaging, it must be returned in the same condition with the return shipping label attached. Do not put tape or stickers on the manufacturer’s box

NOTE: It is important to print out and paste the return label on your return parcel to avoid any inconvenience/delay in process of your return.

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